Customer Service

Office Hours: Monday – Friday, 7:00 a.m. to 5:00 p.m. (CT)
Phone: Toll Free (800) 800.1812 or (641) 939.7476
24 Hour Fax Service: (641) 939.7539
24 Hour Voicemail Service available 7 days a week.
E-mail: service@usmweartech.com

Same Day Service

USM can ship your parts the day you place your order for standard hammers and tips in stock. (This does not include made-to-order "MTO", or special order items. Parts must be ordered before 12:00 p.m. (noon) to guarantee shipment. If you need parts sent overnight, please let a sales representative know, at the time of your order, otherwise USM will use a ground service for your shipping needs

Motor Freight

Please allow 4-7 business days for delivery.

FedEx Freight
Conway - Central Express (CCX)
Roadway
Lakeville Motor Express
Saia Feight ABF Freight

USPS Services

Priority Mail : 2-5 business days
(70 lb. maximum weight)

UPS Services

Ground Service: 3-5 business days
3 Day Select: Guaranteed 3 business day delivery
2nd Day Air: Guaranteed 2 business day delivery
Next Day Air: Guaranteed next business day delivery

Terms & Payment

Net 30 days with approved credit application.
USM must have an approved credit application on file to extend credit terms.
New Accounts: Prepayment, check by fax, or credit cards accepted for first time orders without approved credit.
Credit Cards: MasterCard, Visa, American Express, Discover
Wire Transfer